Frequently Asked Questions

What do I need to qualify for a loan?

You need to be a South African citizen and above 18 years of age, you also need to be employed and have a valid bank account.

How much can I borrow?

If you are a new client we will limit you to a R2 000 loan for up to one month. If you've been making use of our services for a while, you will be able to borrow up to an amount of R5 000

How long before I receive the money?

We make payments the same day that your loan is approved.

What if I have a bad credit record?

We do a credit check on your name, but if you have a bad credit record, it does not necessarily mean that we will not be able to assist you. We consider a lot of other factors as well, and if we feel comfortable that you will be able to repay the loan that you made, we will definitely consider your application.

Will I be able to receive the money in cash or is it paid into my bank account?

All payments are made directly into the same bank account that you use to receive your salary. Therefore, your bank account needs to be active and you have to be able to make cash withdrawals on that account.

What documents does Zakhe Finance need to process my loan application?

3 months bank statement

Latest Payslip

ID

Is it safe to give all the required information to Zakhe Finance?

Yes it definitely is. We treat our client’s documents with confidentiality.

Who is Zakhe Finance accredited with?

We are accredited with the National Credit Regulator and that enables us to provide short term loans to the whole of South Africa. We are fully compliant and active. Our NCRCP is 14712.

Do I need to be employed?

Yes, you need to be employed and earn a regular salary that is paid into your bank account for a minimum of 3 months.

How do the repayments work?

When you apply for a loan, you can choose the period that you would like to repay the loan. We offer convenient repayment options, including debit orders, which means that every time you get paid an instalment is deducted from your account. This means that you don't have to worry about making cash deposits or any other form of repayment arrangement; everything can be done automatically for your convenience.

How does it work if I don't repay my loan at all?

If we are not able to work out some form of arrangement with you and you don't repay your loan, we will be forced to hand your account over to the legal department, and ultimately to a debt collecting company. This will mean a LOT of unnecessary costs for you, and it will also affect your chances of qualifying for a loan anywhere else in future. That is why we urge our clients to communicate with us if they are experiencing some financial difficulties, we are always willing to revise your repayment plan and help you out where we can.

Do I need to make an upfront payment before my loan is paid out?

Zakhe Finance will never ask or require any form of upfront payment for loans to be paid out.